FREQUENTLY ASKED QUESTIONS

What is your availability to take on new projects?

We recommend you contact us a minimum of two months out from your desired timeline to reserve your space on our project calendar. We typically book 2 – 3 months in advance and do not take on projects needing an immediate start date.

Do you offer logo design only?

No. We don’t believe it serves our clients to cut corners. Branding entails much more than just a logo. While a logo is important, it is not the only component. Our brand development work dives deep into research, industry insights, demographics and much more. We deliver a full brand experience for our clients with all necessary assets in place to grow their business and reach their target audience from day one. We believe in doing things right the first time out.

Do you work with new businesses for web design and development?

No. Currently we only work with businesses that have been established for a minimum of three years. 

Do you offer ongoing brand management services?

Yes. We offer retainer services for our current and past clients based on annual packages. Contact us to learn more.

What platforms do you work with?

We work with WordPress, Squarespace and Shopify. If you are unsure of what platform to choose, we will guide you in choosing the best option for your business based on your services, long term goals and resources. All of our websites include design and development and basic search strategy. E-commerce is available for an additional cost.

Do you have a domain registrar that you recommend?

Yes! We recommend Namecheap.com to all of our client for domain registration. Why? Because they are more reasonable in pricing when compared to other big name registrars AND they provide private user registration for free with every domain registered.
*this ^^ is an affiliate link

Do you have any recommended hosting services?

Yes, we do! We have partnered with UpDivi to provide WordPress hosting, support and maintenance for our WordPress clients. They are a boutique hosting company and offer white glove service to each of their hosting and maintenance clients.

I am planning to DIY my brand and would like help with imagery, color palettes, etc. Can you help me?

Yes. take a look at the DIY Experience, our shop was created with DIYers in mind. You can also find inspiration in the Color Suite, Typography Suite and Mood Suite.

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